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》 资源 》论文》At Home with Agents: Exploring Attitudes Towards Future Smart EnergyInfrastructures1

At Home with Agents: Exploring Attitudes Towards Future Smart EnergyInfrastructures1

2019-11-11 | |  47 |   38 |   0
Abstract 1 This paper considers how consumers might relate to future smart energy grids. We used animated sketches to convey the nature of a future energy infrastructure based on software agents. Users showed a considerable lack of trust in energy companies raising a dilemma of design. While users might welcome software agents to help in engaging with complex energy infrastructures, they had little faith in those that might provide them. This suggests the need to design agents to enhance trust in these socio-economic settings.

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